Privacy Policy

At Jalora Hikes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect only the information necessary to process your orders and provide a smooth customer experience. This may include:

  • Name

  • Phone number

  • Delivery address

  • Email address (if provided voluntarily)

We do not collect or store any financial or payment information, as we only offer Cash on Delivery as a payment method.

2. How We Use Your Information

Your information is used strictly for:

  • Order fulfillment and delivery

  • Customer service and support

  • Communication regarding your order status

We do not sell, rent, or share your personal data with any third party for marketing purposes.

3. Data Security

We take appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no data transmission over the internet or electronic storage method is 100% secure.

4. Cookies and Tracking

We may use cookies and other tracking technologies to improve your browsing experience on our site. These are used solely for analytics and website functionality.

5. Your Choices and Opt-Out

You may choose to:

  • Opt-out of non-essential communication such as promotional messages.

  • Request that your personal information be deleted from our records after your order is completed.

To opt out or request data removal, please contact us at:
📧 [email protected]

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 [email protected]